Privacy Policy

 

We are committed to ensuring that your privacy is protected. If you provide us with information that identifies you then you can be reassured that we will only use in accordance with the statements below. As the rules and regulations that we must work under change, so we must change this policy as needed. We will change this page to publish the changes as necessary.

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What we collect

We may collect the following information: 

• Name and address

• Other contact information such as telephone numbers and email addresses

• Preferences on how you want to use the website

 

The information above will also be collected if you have created a web shop account. This account may also hold additional details including passwords and payment details.

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What others collect

Our web site host and payments providers also collect information when you visit or make a payment. We cannot control the information that they collect. Please see their individual web sites for their privacy policies. We may change our providers over time so please occasionally check their publicised privacy policies. Please contact us if you cannot see who they are from the detail on the relevant web pages and want to confirm their contact details.

What we do with the information we gather:

We require this information to provide you with service, and in particular for the following reasons:

• To process your order and obtain payment

• To keep invoice and accounting records

 

We may use the information to improve both our products and services. If you have created a web shop account and have approved contact methods then we may send promotional emails about new products, special offers or other information which we think you may find interesting, or for market research.

 

We are committed to ensuring that your information is secure. All the information that we hold that may identify you has suitable physical, electronic and managerial procedural safeguards.

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How we use cookies

We do not have any cookies placed onto your computer or devices, but our web site host and payment providers may. These cookies track the pages that you have visited, or tailor your site experience if you have logged in to your account.

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The current regulations allow you to accept or decline cookies.

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Third parties and links to other websites

Our website may contain links to other websites of interest. We are not responsible for the protection and privacy of any information.

We use a web site host and a third-party payment provider. We do not keep or hold credit or debit card information.

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We will not sell, distribute or lease your personal information that you use to create an account on our web site with anyone else.

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Information that we do hold

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information we hold then please write to or email us.

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If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

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